“Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation, and growth-or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them.” Kenneth Cloke and Joan Goldsmith

Differences are inevitable among-st any group of people with different experiences, attitudes and expectations.

However, some degree of conflict can be necessary to support organisational goals and too little conflict may lead to apathy, lack of creativity, indecision and missed-out deadlines.

But managing conflict in a productive and positive way can be challenging. How do we make the transition from opponents to problem solving teammates?

Learn more on conflict in the office.