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Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent. Bill Gates

 

For new businesses and start-ups, agility can be easier because they are more flexible. They don’t have many processes and are not more traditional in their ways of doing compared to more established businesses.

We are not saying that well established businesses cannot be agile. It’s very possible for them if they are strategic in doing so. They can even become more agile than expected.

Agility has been embraced by various organisations to drive change across their people and their leadership structure. In one global study, 94% of companies say that collaboration and agility are critical to their success. Another report shows that companies with highly-agile executives have 25% higher profit margins than their peers.

 

So, what is agility?

As defined by Agile Alliance, agility is the ability to create and respond to change in order to succeed in an uncertain and turbulent environment. It means organisations that are dynamic and move along with the changes in their industry.

An agile organisation is one that is stable at its core but can quickly change to meet any needs of the environment.

 

What is the importance of agility?

  1. An agile organisation is more likely to be innovative. This is because they are more likely to think outside the box and outside the established ways of doing things. A lot of businesses will focus so much on attempting to be innovative, but they don’t think about agility. To have one, it’s almost always necessary to have the other.
  2. Creates an agile culture in the organisation. Employers need to work on ensuring that they cultivate behaviours that exemplify agility. For example being adaptive to change, creative and easily able to move along as change occurs are all values of an agile organisation.
  3. Leads to better organisation of staff. This is a concept important to agility in the workplace. Staff come together when needed and in ways they see appropriate for specific situations rather than following the traditional ways. They create an opportunity for brainstorming and discussions.
  4. Helps organisations stay focused. Sometimes a business isn’t able to be agile nor innovative because it’s so bogged down in the details. Rather than focusing so much on the unnecessary details, it can be valuable to focus on a few primary, critical objectives. These don’t necessarily have to be long-term. Often in agile organisations, the approach is more short-term when it comes to specific objectives.
  5. Leads to accelerated delivery. They say if you want something done fast, give it to a busy person. How many of you need to get things done faster? Now significantly multiply that need for speed when you’re dealing with a crisis scenario. Agility helps us deliver faster and efficiently because people look for faster and easier ways of handling tasks.
  6. Agile organisations increase their productivity. Many of us are trying to do more with less. When times are tough and budgets are cut, agile and lean businesses can still deliver on their promises.

 

Agility and Growth Mindset

For an organisation to achieve agility, there is great need to adopt a growth mindset, which is very different from a fixed mindset. Here are some differences between the two:

Fixed mindset

Growth mindset
Avoids failure Desires continuous learning
Desires to look smart Confronts uncertainties
Avoids challenges Embraces challenges
Sticks to what they know Not afraid to fail
Feedback and criticism is personal Puts lots of effort to learn
They don’t change or improve Feedback is about current capabilities

 

Agility for Individuals and Teams

Organisations need people in order to succeed. In the same way, agility in organisations cannot be achieved if the individuals and teams in these organisations are not agile. Below is an outline of ways an individual can integrate agility in their daily life:-

  • Set goals. Give your life a direction by creating and setting goals. Ask yourself what you want to achieve at the end of every week, month, and year.
  • Be flexible and innovative. Identify the barriers that prevent you from hitting your target and change your strategy if there is a need to.
  • Plan ahead. Spending a few minutes managing your schedules and checking your progress won’t hurt your time. Planning ahead can be a life-changing habit, so make this a routine!
  • Manage goals. Make your goals manageable. By breaking your goals into chunks, you’re making them more realistic and achievable.
  • Be committed to your tasks. Block out a specific time in a day or week to work on your tasks. Know what needs to be done, what needs to be fixed, and what your goal for every task is. Make this a habit and stick to it.

 

As a team, agility can be achieved through some of the following practices:

Acceptance — As teams work on new projects or solutions, there can be a lot of challenges on the way.  If things don’t work out the way they should, it’s important to identify the reason behind it, accept the failure and then think of a new way to avoid the same failure from happening again. Don’t hesitate to change approach if required.

Trust —Team leaders can help establish trust by creating a workplace where everyone feels comfortable about sharing their new ideas, and giving their opinions with openness and respect.

Communication.  Agile teams don’t think alike and everyone has a different idea. When these ideas are shared and discussed in one room, it can spark curiosity and creativity to the team.

Patience. Agile teams do not need to rush into things at the expense of seeing the greater outcome. They should trust the time and the process as they are working on a common goal and success.

Learning. Agility is innovation and openness to new information. Agile teams should be encouraged to think outside the box and work closely with their clients so that they can innovate and find better solutions to the clients’ needs.

 

Our goal is to increase your organisations ability to adapt to the changing times and prepare teams to respond to these changes.

How is your organization fostering agility?

 

 

First impressions create lasting memories, whether positive or negative. It only takes seconds for someone to decide if they like you or not and, on the telephone, these decisions are made simply by what they hear. A pleasant greeting and a positive attitude will set the stage for each call and by speaking positively, professionally and warmly, you create a positive image for the entire organisation. It can be the make or break of a business!

How to get it right:

  1. Answer all calls with a warm, sincere greeting.
  2. Be pleasant and interesting.
  3. Manage expectations and sincerely apologise if expectations are unmet.
  4. Listen without interrupting.
  5. Respond with appropriate emotion (show enthusiasm or empathy).
  6. Be polite and kind.
  7. Appreciate that a person’s time and respect it valuable.
  8. Always make the other person feel important.
  9. Avoid being condescending, even if you are asked silly questions.
  10. Take time with everyone and don’t rush to finish the call. You want to encourage them to call again!

Remember, people do not remember what you do, they remember how you made them feel!

Is your team building objectives ticked off just once a year? Perhaps it is a “fun session” during the end of year retreat or perhaps a “fun day out” for the whole company to thank them for all their hard work. Whilst that is all well and good, team building should be a continuous focus, ensuring that your team are working together as productively and efficiently as they can throughout the year. Have you thought of giving your managers the skills to be able to instill team spirit, little and often with very little expense,Team building training is important for any business management to understand and to get the best from their team situation and it can be achieve with as little as 10 minutes a day. Through team building training and activities, team leaders will know and recognise potential, gifts and gaps of each employee hence know what duties to assign to each one of them.

Team building can work on all levels for all business sizes. By bringing people together and putting them into a situation or relaxed fun where they might rely on each other for support gives them a new perspective on colleagues and the company. It helps to foster better and open communication between the employees themselves, as well as between the employees and the higher management. It goes a long way in improving professional relations, understanding and co-operation, and this is very much reflected in the quality of work being done. Team building in the workplace significantly contributes towards employee motivation and building trust among the employees, thereby ensuring better productivity.

Remember, team leadership and team building go hand in hand. Successful team building in the workplace often translates into success for everyone. As the popular saying goes, “Teamwork is the fuel that allows common people to attain uncommon results.”

Call Lantern Training on 0702 369224 to learn more about up-skilling your management team to build their own teams.